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Transportation coordination and resources
Transportation services are provided in Wisconsin through a number of programs funded by the state and federal governments. Transit agencies, county governments, non-profit organizations, and private businesses deliver services to transportation disadvantaged individuals and the general public. Transportation coordination provides more rides to more consumers through cooperation, communication, and sharing resources.
Transportation coordination is a process where human service agencies, transportation providers, consumer groups, and public officials work together to develop and improve services for transportation disadvantaged individuals by ensuring that transportation resources funded by different programs are coordinated. Transportation disadvantaged individuals are unable to provide their own transportation as a result of disability, age-related condition, or income. Coordination demands communication, trust, flexibility, and the willingness to focus on client needs. It will:
- Develop and improve transportation options,
- Improve access,
- Minimize service duplication, and
- Facilitate appropriate, cost-effective transportation with available resources.
Transportation Coordination Toolkit
Federal transit law, as amended by SAFETEA–LU (2005) and continued in MAP-21 (2012), requires that projects selected for funding under the Section 5310, Elderly and Disabled Capital Assistance Program be “derived from a locally developed, coordinated public transit-human services transportation plan” and that the plan be “developed through a process that includes representatives of public, private, and non-profit transportation and human services providers and participation by members of the public.”
In response to this requirement, the Wisconsin Department of Transportation (WisDOT) collaborated with Regional Planning Commission (RPC) planners to develop a coordination planning process and toolkit.
The toolkit is a resource only; use is not mandatory. If a county/multi-county agency chooses to use the resources contained in the toolkit, the requirements of the Federal Transit Administration and WisDOT will be met. The required elements of a coordinated public transit-human services transportation plan include:
- An assessment of available services that identifies current transportation providers (public, private, and non-profit);
- An assessment of the transportation needs for individuals with disabilities and older adults. This assessment can be based on the experiences and perceptions of the planning partners or on more sophisticated data collection efforts, as well as gaps in service;
- Strategies, activities, and/or projects to address the identified gaps between current services and needs, as well as opportunities to improve efficiency in service delivery; and
- Priorities for implementation based on resources (from
multiple program sources), time, and feasibility for implementing
specific strategies and/or activities identified.
- Transportation Coordination Plans: Meeting Process and Plan Development
- 2012-2013 Coordinated Planning Process for Public and Human Services Transportation
- Wisconsin County Coordination Plans
Wisconsin Model of Coordination
The Wisconsin Model of Coordination is the product of intensive research into available
transportation resources in the state, best practices in peer states across the nation,
and the unique characteristics and needs of communities throughout Wisconsin. Rather than
being a complex, prescriptive model of how services must be delivered, it is a set of
four strategies designed to move coordination forward, at both the state and local levels.
The four parts of the Wisconsin Model of Coordination are:
- Strengthen ICTC as the Lead Entity for Statewide Coordination Efforts – As the existing state body charged with transportation coordination, ICTC is best positioned to lead future efforts. Making ICTC a more permanent body with stable support will maintain its existing momentum and guide efforts on a statewide level.
- Encourage County and/or Regional Coordination Councils – Data from other states show the greatest coordination success arises from active, engaged, representative local coordination councils. ICTC can encourage them through clear expectations, technical assistance, and building on past efforts.
- Require County and/or Regional Coordination Councils – In other states, participation on a local coordination council is required for entities applying for state and federal transportation funding. Making this a requirement in Wisconsin will ensure better, more consistent service coordination across the state.
- Encourage Regionalization Through Incentives and Rewards – Often, the greatest transportation need exists for travel between communities or counties. Providing incentives for regional efforts will foster the growth of regional services based on resident needs rather than political boundaries.
Interagency Council on Transportation Coordination (ICTC)
The Interagency Council on Transportation Coordination (ICTC) was created in 2005 by Governor Doyle. The Council included representatives from the Wisconsin Departments of Transportation, Health Services, Veterans Affairs, Workforce Development, and the Office of the Commissioner of Insurance, each of which has transportation as part of their service programs. The ICTC is dedicated to creating a coordinated, accessible, affordable, dependable, and safe statewide system providing the best transportation services to transportation disadvantages individuals in Wisconsin. ICTC sponsored statewide coordination conferences and contracted with a national consultant to develop the Wisconsin Model of Coordination with implementation strategies. The ICTC is not actively meeting at this time.
ICTC Report to the Governor
The ICTC Stakeholder Advisory Committee is a body of transportation consumers, advocates, providers, and partners who advise the ICTC on statewide transportation needs and coordination opportunities. The Stakeholder Advisory Committee helps educate the public on the benefits of transportation coordination.
Stakeholder Advisory Committee Members
- AARP Wisconsin
- Association of WI Regional Planning Commissions
- County Veteran Service Officers Association of WI
- Disability Rights Wisconsin
- Disabled American Veterans- Wisconsin
- Specialized Medical Vehicle Association of WI
- Survival Coalition of Disability Organizations
- WI Association of Aging Unit Directors
- WI Coalition of Independent Living Centers
- WI Community Action Program Association
- WI Council of the Blind and Visually Impaired
- WI Council on Developmental Disabilities
- WI Council on Physical Disabilities
- WI Counties Association
- WI County Human Service Association
- WI Rehabilitation Council
- WI Rural and Paratransit Providers
- WI Urban and Rural Transit Association
- Great Lakes Inter-Tribal Council
- Bad River Band of Lake Superior Chippewa
- Forest County Potawatomi Community
- Ho-Chunk Nation
- Lac Courte Oreilles Band of Lake Superior Chippewa
- Menominee Nation
- Oneida Nation of Wisconsin
- Red Cliff Band of Lake Superior Chippewa
- Sokaogon Chippewa Community
- Stockbridge-Munsee Band of Mohican
Transportation Coordination Resources
State and Federal Program Information
- US Department of Transportation - MAP 21
- 49 CFR 613
- Elderly and Disabled Transportation Capital Assistance program (5310)
- Supplemental Transportation Rural Assistance Program (STRAP)
- County Elderly and Disabled Transportation Assistance (85.21)
- Tribal Transportation for Elders (85.215)
- State and Federal Public Transportation
- Federal and State Program Descriptions
- Wisconsin Intercity Bus Service
Local/State/Tribal Government Organizations
- Aging and Disability Resource Centers (ADRCs)
- Wisconsin Tribal Head Officials
- Wisconsin Tribal Elderly/Aging Programs
- Wisconsin Community Action Agencies
- County Veterans Services Officers
- Greater Wisconsin Agency on Aging Resources (GWAAR)
- Wisconsin Coalition of Independent Living Centers (WCILC)
- Vision Forward Associates
- Americans Disabled for Attendant Programs Today (ADAPT)
- Coalition of Wisconsin Aging Groups (CWAG)
- Rehabilitation for Wisconsin (RFW)
- Disability Rights Wisconsin
National and State Organizations
- American Public Transportation Association
- National Resource Center for Human Service Transportation Coordination
- Easter Seals Project ACTION
- United We Ride – The federal initiative for transportation coordination
- Community Transportation Association of America (CTAA)
- Rural Transportation Assistance Program (RTAP) - Support for transit training
- UW-Milwaukee Center for Transportation Education and Development (CTED) – Courses and tools on a number of transit topics
- Wisconsin RPC/MPO Contacts and Map
- Nelson Nygaard Coordination Strategy Handbook – A tool to develop local coordination plans
- National Transit Database Glossary – Glossary of terms used in transit programs
- Transit Funding 101 – An overview of state and federal transportation aid programs
- Summary tables of key federal and state programs with transportation components
- List of insurance companies providing coverage for volunteer drivers
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Last modified: December 12, 2014
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