DMV customer service center in Onalaska remodeling to better serve customers

August 11, 2008

Station will remain open during one-week renovation that begins August 12th.

The Division of Motor Vehicles (DMV) customer service center in Onalaska, located at 9477 Hwy. 16 East, is remodeling to better serve customers in the area. Updates and upgrades including new flooring, seating, and an information desk will make customers more comfortable and will help to improve traffic flow in the building. Redesigned workstations and updated queuing equipment will enable the center to provide more efficient service.

For the next week, the station will remain open for business, but customers will encounter some inconvenience, as only half of the available service counters will be available. To avoid construction noise and dust, customers may wish to postpone their visit until after August 19th when the remodeling is scheduled to be complete. Many third-party agencies and businesses around the state also provide title, registration and/or registration renewal services for walk-in customers. A listing of these providers and their hours is available at http://www.dot.wisconsin.gov/drivers/vehicles/plates/walkin.htm.  Stickers can also be renewed by mail for the cost of a stamp.

DMV would like to remind customers that many services do not require a visit to a service center and are available online at: www.dot.wisconsin.gov/drivers/index.htm.

For more information, contact:
Gary Patterman, DMV SW Region
(608) 789-4629, gary.patterman@dot.state.wi.us